Banking Insights

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Blog: Why humans, not robots, hold the secret to digital banking

Humanity is the true heart of connected consumer journeys. To create frictionless movement between all channels, financial institutions have to understand the customer experience at a meaningful level. Robots cannot do that — even AI is only as good as the data people feed it — but people can.

Whitepaper: Unlock the Key to Relevancy

Financial customer have changed. Have you?

Blog: Branch Design? Nailed It.

Diebold Nixdorf’s Branch Design & Deployment team ensures that every branch transformation project we support has access to dedicated branch experts. See some examples in our blog.

Blog: Why Digital is Important Right NOW

It’s no secret that we’re all using our smartphones for just about everything these days. But what’s interesting about changing consumer behavior is how things stay the same. People aren’t swapping one channel for another, they’re just using them all more strategically.

Blog: Driving Financial Inclusion by Bridging Physical and Digital Channels

Offering new capabilities through self-service is where the rubber meets the road. See how in our blog.

Case Study: E2E transformation journey

New design concept for 3 branch formats supports branch efficiency, reduced costs and improved consumer experience

Blog: Three Ways Cash Recyclers Transform the Cash Management Process

Bringing down the cost of cash management in branch could be a real game-changer for financial networks up and down the country. So much so, that by 2021 67% of newly installed automated deposit terminals are expected to be cash recycling-enabled.

Blog: From Dispensing to Recycling: Teller Automation that Drives Efficiency

A new case study we just released offers an excellent window into how banks and credit unions can reap pretty astounding efficiency gains behind the teller line. This is a common project we work on

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